Terms and Conditions

1. Privacy Policy - Privacy Policy

OTO SOCIETE ANONYME SUPPLY OF SUSTAINABLE URBAN MOBILITY SERVICES AND TRADE OF CONSUMER GOODS ”is active in the field of rental of public bicycles, provision of pedestrian and parking services.

With a large fleet of mountain & citybikes, with staff certified in these actions but also cooperation with the specialized bodies THESSBIKE and EASYBIKE, our company guarantees a unique experience, based on the sense of freedom that the bike can offer you.

The full legal name is "OTO SOCIETE ANONYME SUPPLY OF SUSTAINABLE URBAN MOBILITY SERVICES AND TRADE OF CONSUMER GOODS", its registered office is at the address Papakiritsa str. @ otoparking.gr

Our company sets as its central priority, the offer of its services to be made within the framework of the security of your personal data. For this reason we manage your personal data with absolute care and prudence and in accordance with National and European Legislation as defined by Law 2472/1997 (as well as the forthcoming enactment and replacement of it with a newer law) and Regulation (EU) no. 679/2016 (GDPR-General Regulation on Personal Data Protection).

The collection of your data was done by you to us in a completely legal way and the justifying legal basis for maintaining your data list is primarily your love for us and your interest in our actions, but also the service contract, the legal obligation of our company, but also your consent to us, which reflects the trust you show us.

With these terms of privacy and privacy policy and once you confirm and renew your trust and consent to us, you now give your unequivocal and explicit consent to the collection and processing of your personal data for specific purposes and in particular to receive new and updates from our actions, to receive news about your possible participation in future actions, so that we can communicate by phone or sms or in any known way of the new multimedia technology and exchange views on issues related to our action and to inform you about any meetings, to be able to send you at your post office brochures about our actions and the events we organize.

At the same time and at any time (24 hours a day) you will have the opportunity to revoke your consent for one or more of the purposes described above, or to modify your details, in order for the entry to be accurate, or to delete completely.


The collection and management of personal data of users by our company, are subject to the following terms as well as national, Community and international law, regarding the protection of the individual from the processing of personal data as applicable.

2. What information is considered personal data

Personal data is data that can be used to identify or communicate with an individual, as well as the possibility that any of the individual data can be identified in any way.
In order to maintain our communication with you for the purposes described above only, we maintain your personal data so far that you have given us in the past and we collect personal data after your explicit consent and after receiving full knowledge of your rights, as provided in the provisions of articles 11, 12 and 13 of law 2472/1997, or any articles replaced by the law under vote and in corresponding provisions of Regulation 679/2016 GDPR.
The personal data that we have on your behalf and that we collect through our contact form with you, based on the purposes described above and on the legal basis of your consent is your name, surname, email, phone. Your participation in our actions also requires the presentation of an identity card or passport for trips abroad. We do not collect or process your sensitive personal data in any case.

3. Purpose of collecting personal information

Our company, as mentioned above, collects, maintains and processes personal data only when the users themselves voluntarily provide it with explicit consent, for the following purposes:

for our communication with customers under the service contract.
For the observance of the legal obligations of our company.
for any research related to the purpose of operation and statistical analysis of our website,
to be able to  communicate by phone or sms or in any known way of the new multimedia technology, in order to inform you and to answer any questions you may send us via the contact form.
To serve the above purposes, we may contact you by email, telephone, or SMS.

4. Where is your personal information collected from?

The provision of all personal information is voluntary and voluntary and is based on your explicit and absolute consent to the extent of your personal data you provide to us but also to your absolute choice and consent to one or more of the purposes of the processing. However, its consent and confirmation is necessary for the use of our purposes, as described above. We collect personal information at your own discretion, either directly from you or from any devices (including mobile devices) you use when:

when you fill out the contact form at our email address.
when you fill in the consent form and the registration form in writing.
When you browse our website if you have selected or set cookies accordingly.

5. Personal information we collect

What kind of personal information do you give us when you browse our website?
The personal data collected by our company can be:

personal information such as first name, last name, email address.
in some cases you may provide a telephone.
tax data (company name, professional activity, VAT number, tax office, bank account number) for the issuance of relevant documents.
IP address once you have set cookies

6. Personal information we collect using cookies

We use cookies to collect information about the pages you see, the links you click and other actions you take when using our services, ie the essentials for the operation of the website and to improve its performance. For more information on the use of these technologies and how to control them, see the Cookies Policy section.
We do not allow third parties to monitor or collect your personal information from our site for their own advertising purposes, without your consent.
What rights does the user have in his personal data?
We respect your right to access, correct, request deletion or request restriction of the use of your personal data, as required by applicable law 2472/1997 and regulation 679/2016 GDPR. We have also taken steps to ensure that the personal information we collect is accurate and up to date.

You have the right to know what personal information we hold about you and to request the confidentiality of your information. We will provide you with a copy of your personal information in a structured, widely used and readable format upon request.
If your personal information is incorrect or incomplete, you have the right to modify it yourself, if you are a registered user, or to request modification.
You may request that we delete or restrict the way we use your personal information, but this right is governed by applicable law and may affect your access to certain actions and purposes as described above.
• You have the right to request a restriction on the processing of your personal data as well as to object to their processing.
At your request, we will delete all your information and remove your personal information as soon as possible, in accordance with applicable national laws.
The completion period of each request is 30 days and there may be an extension, upon your relevant information.

7. Processing of personal data on the website

We maintain your personal information according to the needs and technological equipment of our company in a completely safe environment, having taken all the technical and organizational measures that ensure confidentiality and absolute security and that ensure its proper and good operation. Upon request and upon your request, we will safely delete your personal data from our database, in accordance with the data retention and deletion policies.

8. How do we protect your personal information?

We protect your personal information by using security measures to reduce the risk of loss, misuse, unauthorized access, disclosure and modification of your personal information. We protect the security of your information during your transactions, using the SecureSocketsLayer (SSL) software, which encrypts the data entries you enter. At the same time, we have adopted an internal regulation of the policy of correct use of the technical departments of our company, in order for all users of the systems to comply with common technical safety rules to maximize the security of the technical systems.

9. What procedures do we have in place in the event of a breach?

In case of violation, the following methodology is followed: data on the violation are collected, which in a second year are handed over to the competent authorities, the violation is stopped by technical means, the authorities and the parties affected by the violation are informed and the size and scope of the infringement, so as to report correctly to any party having a legitimate interest. Also, all facilities are provided to the legally competent authorities for the investigation of incidents of violation of the confidentiality of communications and personal data.

10. Automated decision making and / or visitor profile determination

For the protection of our website we use multiple security measures that make automated decisions about the nature of each visit, in order to ensure the programming code and the integrity of our database. These systems may block your access to our website. In the event that this happens, you can contact us to remove the block.

11. Partners of our Company

Our company may disclose certain personal data to third parties to facilitate personal data management and communication activities in the form of a contact form. to third parties who are not related to our company (ranking in the information regarding the staff) without the consent of the users, for reasons that are not in line with the purposes of our company or are not mentioned above. Your personal data may be disclosed to judicial and police authorities upon their legal request, in accordance with National and European Legislation and without consent.

12. Right of termination

According to Law 2472/1997 and Regulation no. 679/2016, you have the right, if you consider that your rights regarding the protection of your personal data are violated, to submit a relevant complaint to the Personal Data Protection Authority or to any other competent supervisory authority.

13. Who is responsible for collecting and processing your personal data?

For any exercise of your rights you can contact the person in charge of processing, collection and protection of the above data for our company Mr. Apostolos Symeonidis, resident of Thessaloniki by email contact info@thessbike.gr and by phone 6978008141.